Built for modern retail — simple for customers, powerful for merchants.
No app, no physical card. Customer scans the QR at the counter, checks in in under 10 seconds. Works on any smartphone browser.
Friction is the enemy of loyalty. Osmo works entirely in the browser — nothing to download, nothing to remember.
Total members, visit frequency, peak hours, day-of-week heatmaps, new vs returning splits. See what's working and what isn't.
Automatically classifies customers as New, Loyal, At-Risk, or Churned based on visit behaviour. Build targeted campaigns for each segment.
Define visit-count milestones and attach rewards. Free coffee on visit 10. Birthday offer. Whatever fits your business.
Send review prompts to happy customers at the optimal moment — after a reward redemption, when satisfaction is highest.
Automated welcome messages, reward notifications, and win-back campaigns for customers who haven't visited in a while.
One Osmo profile works across every merchant in the network. Customers don't re-enter their details at a new venue.